The Force is Strong in San Francisco: Dreamforce 2018 Recap

A few weeks ago, we had the opportunity to attend Dreamforce, one of the biggest events in the city, presented by Salesforce. This year we were excited to take part in several panels that were included in their all new insurance track, including the Insurance C-Suite Forum.

It was truly an honor to participate alongside well-established companies like Transamerica, AXA, New York Life, Marsh, Cigna, Deloitte, and so many other big name players in the industry.

The first panel with Jason, “Driving Growth Through Digitization”, was a Fireside chat on Monday afternoon. We were also excited to be highlighted in “The New Basis of Insurance Competition”, research sponsored by Salesforce, Vlocity, and Deloitte in their case study released by Newsweek on insurtech trends. It was great to participate alongside Satish Weber, Head of Insurance at Capgemini.

On Wednesday, Jason participated in another panel in the Insurance C-Suite Forum called “The Future of Health & Wellbeing” alongside Jim Bruce, COO & CSO at Cigna and Bart Jordens, Global head of innovations at Cigna.

In addition, Garrett did two demo sessions in Deloitte’s booth on Tuesday and Wednesday where he presented BrokerBolt, a product that creates a joint solution for Limelight and Deloitte which won an award last year at  Salesforce.

Certainly one of the highlights for Jason was the amazing concert with Metallica on Wednesday night. Band members spoke at the conference on how they are using Salesforce to transform their business. “Music to me is about connecting people and sharing experiences together,” said Lars Ulrich, Metallica drummer and co-founder. “We see technology as a way to bridge the divide between us and our fans and bring them closer. That’s why we’re excited to be working with Salesforce to create new next level fan experiences—it’s going to be way cool!”  You can see Marc Benioff’s interview with Lars Ulrich here.

If you’re familiar with the band and their documentary “Some Kind of Monster”, it was inspiring to see how the band has weathered life’s challenges–struggles with breakups, addiction, the death of a band member–and has continued to stay the course and reinvent themselves time and time again.

Overall, our top takeaways from Dreamforce 2018 are that collaboration with partners, integrating with others to share data and building an API economy are becoming more and more crucial in today’s marketplace. “I believe we are at a tipping point where we’re really seeing positive movement and transformation in the insurance industry and the carriers are beginning to embrace partnerships,” says Jason.

Lastly, we want to thank Salesforce and especially Jeff To for all of their support. We had a fantastic time at Dreamforce 2018!